Passenger lifts used by people at work
Passenger lifts and combined goods / passenger lifts in workplaces (eg offices and factories) which are primarily used by people at work, are subject to periodic thorough examination and inspection, as required by LOLER and PUWER. Guidance for lift owners and others responsible for the examination and testing of lifts is available in: Thorough examination and testing of lifts: Simple guidance for lift owners.
Passenger lifts used by people who are not at work
LOLER (and PUWER) may not apply where a passenger lift is not used by people at work (eg in public areas of a shopping centre). However, if the lift is operated by - or to some extent under the control of - an employer or self-employed person in connection with their business, they still have some responsibility for the health and safety of people they don't employ. This includes members of the public who use the lift and those people who may work on or inspect the lift.
Section 3 of the Health and Safety at Work Act link to external website imposes these general responsibilities, so far as reasonably practicable. As the risks may be the same as when using lifts in connection with work, a similar regime of maintenance, inspection and examination to that required under LOLER and PUWER may be entirely 'reasonably practicable' in managing the risks. In any case, insurers may impose demands for similarly stringent levels of risk management to cover public liability.